DartPulse help

General help

Normal dart play works without a DartPulse account or cloud. Install the current app version, restart the app and note the device, operating system and app version before contacting support.

Offline use and resuming a game

Games and local data are managed on the device. A purchase, first Pro activation or restoration temporarily requires internet access. A network error alone does not invalidate an already verified lifetime purchase.

Buying DartPulse Pro

Google Play or Apple processes the payment. After store completion, the app sends purchase evidence to the DartPulse backend. Pro is granted only after the transaction is verified directly with Google or Apple.

Cancelled or pending purchase

A cancelled purchase does not activate Pro. A pending Android purchase is activated only after payment is complete. Do not start a second purchase while the store is still processing the first.

Restore purchase

Use “Restore purchase”, sign in with the same store account and connect to the internet. Android and Apple purchases are separate and are not transferred across platforms without a DartPulse account.

Ads despite Pro

Check connectivity and run purchase restoration. If the issue remains, send the platform, app version, approximate purchase time and visible error message. Never email complete payment details or purchase tokens.

Reopen privacy options

The app provides a function to reopen Google UMP privacy options when available for the region and ad configuration.

Language and appearance

Choose German or English and Dark, Light or System mode in the app settings.

Known requirements

• A supported Android or iOS/iPadOS version as stated in the store listing
• Internet for the initial purchase, first verification and restoration
• The same store account for restoration
• Correct device time for signed entitlement verification

Support request

Contact: dartpulse@konrad.vip

Include platform, device model, operating-system version, DartPulse version, reproduction steps, exact error text and whether the issue occurs online or offline.

Do not send confidential information: no passwords, complete payment details, private keys, complete purchase tokens or unredacted store receipts.